On-site support consists of buying blocks of time. When there is a problem you call ITHelp911, a technician is dispatched to fix the problem, and the time is deducted from the block.
When your block of time falls below 5 hrs a new block of time is billed.
Blocks of time do not expire and can be used during business hours of Monday to Friday 9am to 5pm.
Please call for block
time charges: 718-213-3294.