Using remote access management software, we can provide remote support for PCs and servers.
With the remote access capability in place, the engineer can dial into PCs with the permission of the customer (the customer can control these access rights if desired) and take control of the machine as if he were physically at the desktop. This allows our technicians to look at event logs, change settings and other tasks to try to determine the cause of the problem.
Please feel free to contact our sales
department for pricing information.